How to Verify Your Shikaka Account (KYC)
Shikaka account verification guide: which documents to upload, how long KYC takes, why verification is required, and how to fix a rejected document.
Verification — often called KYC, for “know your customer” — is a one-time step that confirms you are who you say you are. It protects your funds and keeps payouts flowing. This guide explains exactly what to send, how long it takes, and how to avoid the small mistakes that get documents bounced.
Why verification is required
Licensed casinos are required to confirm a player’s identity, age and address. It stops underage and fraudulent play, keeps accounts in a single person’s name, and lets withdrawals leave without a hitch. You only do it once. Once you’re cleared, future cashouts skip straight to processing.
What to upload
Three document types cover almost every account:
- Proof of identity — a passport, national ID card, or driving licence. All four corners visible, photo and text sharp.
- Proof of address — a utility bill, bank statement or council letter dated within the last three months, showing your name and address.
- Proof of payment — for card users, a photo of the card with the middle digits covered; for e-wallets, a screenshot of the account showing your name.
Source-of-funds paperwork is only requested for very large withdrawals, and support will tell you exactly what’s needed if so.
Step-by-step
- Sign in and open Account → Verification.
- Choose the document type and upload a photo or scan.
- Submit, then repeat for each required document.
- Watch for a confirmation email — most checks finish within a few hours.
How long KYC takes
| Stage | Typical time |
|---|---|
| Document upload | A few minutes |
| Review during the day | 1–4 hours |
| Review overnight / weekend | Up to 24 hours |
| Re-submission after a fix | Usually under 2 hours |
Submitting everything together — ID, address and payment proof in one go — is the fastest route. Piecemeal uploads restart the review each time.
Fixing a rejected document
Most rejections come down to a handful of easy fixes:
- Blurry or cropped — retake the photo flat, in good light, with all edges in frame.
- Expired document — use one that’s currently valid.
- Name mismatch — the name must match your Shikaka account exactly; update your profile if you changed it.
- Address too old — proof of address must be within three months.
- Glare — turn off flash and avoid reflections on glossy IDs.
If you’re unsure why something was declined, live chat can tell you the exact reason so you don’t guess.
Verification FAQ
Can I play before I'm verified?
Yes. You can register, deposit and play right away. Verification is needed before your first withdrawal.
Is my data safe?
Documents are sent over SSL and stored encrypted, accessible only to the verification team. They aren't shared with third parties beyond what regulation requires.
Do I have to verify again later?
Not normally. We may ask for a refreshed proof of address if a lot of time passes or account details change, but the main check is one-time.
With KYC done, your withdrawals will be quick — and if you haven’t claimed it yet, the bonus and promo code guide is worth a read.